Fliers Weigh Travel Plan amid IndiGo Meltdown as Govt Goes Soft
Indigo flight cancellation causes mess at airport. (Image X.com)
A large number of Indians in the UAE are reworking their travel plans. They are adjusting plans in the wake of the IndiGo meltdown.
By KUMAR VIKRAM
New Delhi, December 12, 2025 — Amid spotlight on government’s apparent soft handling of the IndiGo meltdown, fliers are weighing their travel plans. International fliers are postponing their itinerary. Domestic fliers are also cancelling plans to travel for the year-end travelling. But civil aviation observers are most startled with velvet-glove approach of the government.
Top executives of IndiGo met Civil Aviation Minister Ram Mohan Naidu. CEO of IndiGo will meet the Directorate of Civil Aviation on Friday. But the almost monopoly airlines escaped with simple order to “cut down operations by 10%.”
The UAE-based Khaleej Times reported that a large number of Indians are reworking their travel plans. They are adjusting plans in the wake of the IndiGo meltdown, added the Dubai-based daily.
“While travel demand to India remains strong, some residents are now taking extra time to finalise bookings, particularly for return travel in late December and early January,” reported the daily.
It quoted Mir Waseem Raja, manager at International Travel Services, saying that “some residents are hesitant to fly with IndiGo and are requesting alternative airlines.” Corporate fliers in India are also seeking alternative options.
“I just cannot fly with IndiGo after what all has been seen in the last two weeks. I insisted travel desk to book me on non-IndiGo airlines,” said a corporate flier, who flew this week to attend a meeting in New Delhi.
“Many residents get only a few days of leave and cannot afford delays. Airfares are already high because of strong demand. Travellers are willing to pay extra for peace of mind,” added Khaleej Times in its report.
The daily quoted travel agents in Dubai, saying that “IndiGo has long been one of the most preferred airlines for UAE residents travelling to India, especially to Tier-2 and Tier-3 cities, due to its extensive domestic connectivity.” However, the daily quoted the agent saying that “residents are now asking us to book either direct flights or alternative airlines.”
IndiGo continues to face flaks for cancelled flights, baggage not returned to fliers, charging convenience fees even for cancellation of tickets on its instructions, and causing harassment of fliers.
Chaos in the Skies: Nearly 6 Lakh Flyers Hit by IndiGo Meltdown
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